ICA actively participates in providing treatment for artwork that has been damaged in circumstances covered by insurance policies. Private clients are required by the ICA to provide insurance information for documentation purposes. The conservation staff, for an initial fee, can submit estimate costs for treatment to an insurance company.
Following the estimate, the client has 90 days to secure payment from the insurance company in order for the treatment to be carried out. Deliberation with insurance companies that takes longer than 90 days will incur a pro-rated storage charge for housing the artwork at the ICA facility.
ICA is also prepared to facilitate the resolution of damage assessment and coordinate efforts directly with an insurance agent.